Rumoo

Rumoo — Legal

Terms and Conditions

Last updated: 31 August 2026

These Terms and Conditions constitute a binding contractual agreement between the User and Mood Global Services B.V. Accessing and using Rumoo implies full acceptance of these Terms. If the User does not accept these conditions, they must refrain from using the Platform.

1. Definitions

For the purposes of these Terms and Conditions, the following terms have the meanings set out below:

  • Account: the personal or professional profile created by the User to access the Rumoo Platform, including associated credentials, settings, data and workspaces.
  • Rumoo API: the application programming interfaces made available by Rumoo for integration with third-party systems, external applications or enterprise environments.
  • App: the Rumoo mobile application available for iOS and Android systems.
  • Brand: the company, advertiser, agency, or professional entity that uses Rumoo to discover creators and manage content marketing campaigns.
  • Creator / Influencer: the content creator, influencer or professional individual who registers on Rumoo to offer their visibility and creative ability to Brand campaigns.
  • Customer: any User (whether Brand or Creator) who accesses the Platform pursuant to these Terms or a specific commercial agreement.
  • Content: any text, images, video, audio, data, metrics, insights, documents, feedback or other material uploaded, shared, processed or generated by the User within the Platform.
  • Dashboard: the reserved interface through which the User accesses the features, data and outputs of the Platform.
  • Customer Dataset: the data, information and materials uploaded or transmitted by the User to the Platform in the context of using the Service.
  • Demo / Trial: the period of limited and free access to the Platform, granted for evaluation purposes and without obligation.
  • OAuth: the authorization protocol through which the Creator grants Rumoo read-only access to specific data from their Instagram and/or TikTok account, without sharing credentials. Access is limited to the permissions and scopes explicitly authorized by the Creator in the connection flow.
  • OAuth Token: the access token generated by the OAuth flow, retained by Rumoo exclusively for the duration of the active connection of the Creator's social media account. Upon disconnection, the token is actively revoked on the originating platform and deleted from Rumoo systems simultaneously.
  • Platform Data: data obtained from Meta or TikTok via OAuth, within the limits of the permissions authorized by the Creator, subject to the terms of use of the respective platforms as well as these Terms and the Privacy Policy.
  • TikTok/Meta Insights: profile and content data obtained via OAuth from the official Instagram and TikTok APIs, within the scope authorized by the Creator, as listed in the Privacy Policy. This does not include data obtained through aggregators, scraping, or unauthorized access.
  • License: the limited, non-exclusive, non-transferable, revocable license granted to the User to use the Platform under the terms of this Agreement.
  • Output: the results, reports, analyses, recommendations, insights, benchmarks, visualizations and other outputs generated by the Platform from User or Creator data.
  • Platform: the set of services, applications, interfaces, APIs, dashboards and digital environments offered under the Rumoo brand by Mood Global Services B.V., accessible via the web, mobile app and API.
  • Pilot / Proof-of-Concept: a project limited in time and scope, started on an experimental basis to evaluate the adoption of the Service before a possible definitive contract.
  • Privacy Policy: Rumoo's privacy policy, available at rumoo.app/privacy, which supplements these Terms with respect to all matters relating to the processing of personal data.
  • Service / Services: the set of features, tools, modules, analysis, matching, campaign management, data processing, AI, and decision support services offered through the Platform.
  • Subscription: the periodic subscription contract (monthly, quarterly or annual) that allows access to the Rumoo Services under the agreed terms.
  • User: any natural or legal person who accesses the Platform, uses its Services or interacts with it, in their capacity as a Creator, Brand, professional or enterprise.
  • Workspace: the dedicated, possibly segregated, work environment assigned to a Customer or team under an enterprise agreement or multi-user Subscription.

2. Subject of the service and description of the Platform

2.1 Nature of the service

Rumoo is a data-driven and AI-powered SaaS (Software-as-a-Service) digital platform, developed and operated by Mood Global Services B.V., which offers a marketplace for connecting Brands and Creators/Influencers for content marketing campaigns, together with advanced analytics, prioritization, automation, data processing, output generation and decision support capabilities.

The Platform is accessible via:

  • institutional and commercial website (rumoo.app or associated domains);
  • mobile app for iOS and Android systems;
  • web interface with professional accounts and private dashboards;
  • Rumoo API for enterprise integrations;
  • dedicated environments or segregated workspaces for business customers;
  • project mode (Pilot, Proof-of-Concept, per-project engagement);
  • any white-label deployments or deployments on dedicated environments, where contractually provided for.

2.2 Main features

The Service includes, among its main features:

  • creation and management of the Creator profile, with verification of the declared social account;
  • access to the Rumoo marketplace for connecting brands and creators;
  • analysis and matching tools based on performance and engagement data;
  • campaign management and reporting dashboard;
  • AI-powered analysis, prioritization, and decision-making capabilities;
  • optional access to TikTok/Meta Insights for algorithmic purposes, subject to explicit consent (see Article 7);
  • APIs and enterprise integrations for business customers;
  • segregated workspaces for multi-client or multi-team environments.

The Service also includes a ranking and matching engine that processes Creator profile and content data — including vector representations of text (embeddings) generated from the bios and captions of published content — to suggest to Brands a selection of Creators consistent with the campaign's characteristics. No selection or ranking criteria are based on personal characteristics protected under Article 9 of the GDPR. Rumoo does not publish content, send messages, download, or re-host videos on behalf of the Creator or Brand.

2.3 Nature of the support offered

The Outputs, analyses, recommendations, and calculations generated by the Platform are intended solely to support Users' professional, operational, analytical, or strategic decisions. Rumoo does not provide binding medical, legal, tax, financial, strategic marketing, or other automated professional advice, nor does it replace qualified human judgment. The User is and remains solely responsible for interpreting, verifying, validating, and using the Outputs within their own regulatory, organizational, and technical context.

Rumoo operates as a technology and infrastructure provider. Unless otherwise specified in a specific commercial agreement, Rumoo is not a material party to the relationship between the Brand and the Creator, nor does it assume responsibility for the outcome of campaigns, the quality of content produced, or the User's business results.

3. Registration, account and user requirements

3.1 Registration requirements

Access to the Platform is reserved for:

  • natural persons of legal age (at least 18 years of age) acting in a professional capacity or in the exercise of an economic activity;
  • legal persons, companies, agencies, entities or other organised entities, acting through a duly authorised representative.

Use of the Platform by minors is expressly prohibited. Rumoo does not knowingly collect data from persons under the age of 18. If Rumoo becomes aware of a registration by a minor, the Account will be immediately suspended and the data deleted.

By completing registration, the User declares that they meet the requirements set out in this Article and have full legal capacity to enter into contracts.

3.2 Registration process and accuracy of information

To access the Services, the User must complete the registration process by providing the requested information, including first and last name (or company name), email address, contact details and, where required, references to the declared social media accounts (Instagram and/or TikTok handles).

The User guarantees that all information provided during registration and while using the Service is true, accurate, current, and complete. The User undertakes to promptly update their information in the event of changes. Rumoo reserves the right to suspend or terminate the Account in the event of false, inaccurate, or incomplete information.

3.3 Identity and social profile verification

To ensure the integrity of the marketplace and the accuracy of published data, Rumoo may require Creators to verify their declared Instagram and/or TikTok accounts. Verification occurs through a bio-code challenge system: Rumoo generates a unique code that the Creator temporarily inserts into their public bio; Rumoo performs a single automated scan of the public profile to detect the code and mark it as verified. The Creator can remove the code immediately after verification.

The legal basis for this processing is the User's consent (Article 6(1)(a) GDPR) and the performance of a contract (Article 6(1)(b) GDPR). The unique identifier does not contain the Creator's personal data and is deleted upon completion of the verification. The verification log (declared handle, outcome, timestamp) is minimal and therefore only records the verification outcome (success/failure), the timestamp, and the declared handle. It does not record the full content of the bio.

Rumoo reserves the right to adopt alternative or additional verification methods (e.g., verification via public email in bio, video selfies for higher-level campaigns) where deemed necessary for the integrity of the Service.

3.4 Account credentials and security

The User is responsible for maintaining the confidentiality of their login credentials (username, password, token, API key) and for any activity conducted through their Account. The User undertakes to:

  • not share credentials with unauthorized parties;
  • adopt strong passwords and update them periodically;
  • notify Rumoo immediately in case of unauthorized access or suspected compromise of the credentials, at info@moodglobalservices.com;
  • not use other Users' Accounts without authorization.

Rumoo is not responsible for damages resulting from unauthorized access to the User's Account due to the User's negligence in safeguarding the credentials.

3.5 Company accounts, teams, and workspaces

If you subscribe to a multi-user, enterprise, or dedicated Workspace Subscription, the registrant (primary administrator) is responsible for managing access for all team members, assigning permissions, and ensuring compliance with these Terms by all authorized users. The registrant ensures that all team members are aware of and accept these Terms.

3.6 Connecting social accounts via OAuth

The Creator can connect their Instagram and/or TikTok account to Rumoo via the official OAuth flow of the respective platforms. By connecting their account, the Creator:

  • authorizes Rumoo to have read-only access to the data indicated in the Privacy Policy, within the limits of the scopes selected in the connection flow;
  • represents that they are the beneficial owner of the linked account and that they have the right to grant such authorization;
  • acknowledges that data synced via OAuth is subject, in addition to these Terms, to the Meta and TikTok terms of use applicable to developers and end users;
  • can disconnect their social account at any time from Settings > Account > Linked Accounts, with the effects described in the Privacy Policy.

Rumoo accesses the Creator's data only within the limits of the authorization granted via OAuth, without further extensions. Rumoo does not use OAuth tokens for purposes other than synchronizing the Creator's data within the Platform, does not share them with third parties and does not retain them beyond the termination of the connection.

4. Operation of the services and rules of use

4.1 Access methods

Access to Rumoo Services is conditional upon the creation of a valid Account, acceptance of these Terms, and, where applicable, the subscription plan or specific commercial agreement. Users can access the Platform via web browser, mobile app, or, where applicable, via the Rumoo API.

4.2 Commercial plans and methods

Rumoo offers several ways to access the Services, including:

  • subscription plans (monthly, quarterly, annual) with differentiated features for each tier;
  • per-project engagement with conditions defined from time to time;
  • free trial/demo, with functional and time limitations specified at the time of activation;
  • Pilot or Proof-of-Concept for evaluating the Service in the enterprise environment;
  • enterprise solutions with APIs, segregated workspaces, data isolation and custom integrations, governed by specific commercial agreements;
  • white-label solutions or dedicated deployments, where contractually required.

The economic conditions, usage limits, available features and renewal or cancellation methods are defined on the Rumoo pricing pages published on the Platform and/or in the specific commercial agreement signed.

4.3 Correct use of the Platform

The User undertakes to use the Platform exclusively for the purposes permitted by these Terms and applicable law. In particular, the following is expressly prohibited:

  • access the Platform or its components in an unauthorized manner, through hacking, password cracking, or any other illicit means;
  • scrape, crawl, spider, or otherwise automatically harvest data from the Platform unless expressly authorized in writing by Rumoo;
  • attempt to reverse engineer, decompile, disassemble, or extract the source code of the Platform, algorithmic models, or any other software component;
  • upload, transmit or disseminate any content that is unlawful, defamatory, obscene, infringing, misleading or in violation of any applicable law;
  • use the Platform for fraudulent, phishing, malware distribution, or any other malicious activity;
  • circumvent, disable, or interfere with the security measures, access controls, or protection mechanisms of the Platform;
  • share access to the Account with unauthorized parties or assign the License to any third party without Rumoo's prior written consent;
  • use automated tools, bots, AI agents, scripts or unauthorized integrations that interact with the Platform outside of official channels (Rumoo API);
  • extract, copy, resell or monetize any Platform Output, benchmarks, models or data without authorization;
  • exceed the usage limits (API quota, request volume, rate limit, fair use) defined for the subscribed plan;
  • use the Platform for purposes that compete with Rumoo, including reproducing or imitating its features;
  • sell, license, assign, or otherwise commercialize data obtained via OAuth from Instagram or TikTok, including profile data, metrics, and Creator content;
  • use Platform Data to discriminate or promote discrimination based on protected personal characteristics, including ethnic origin, political opinions, religious beliefs, health data, and sexual orientation;
  • access or attempt to access the Instagram or TikTok account data of individuals who have not completed the OAuth flow on Rumoo and provided their consent.

4.4 Content, datasets and materials uploaded by the User

You are solely responsible for your Content, Customer Datasets, and any materials you upload, transmit, or share via the Platform. You warrant that such materials:

  • are legitimately owned by you or you have the rights to them necessary for their use in the context of the Service;
  • do not violate the intellectual property rights, privacy, confidentiality or other rights of any third party;
  • do not contain illegal content, viruses, malware or harmful code;
  • are accurate and not misleading.

Rumoo reserves the right to remove or suspend access to Content that violates these Terms or applicable law, without notice.

4.5 Output and its limitations

The Outputs generated by the Platform are algorithmic calculations based on available data and do not constitute guarantees, firm predictions, binding recommendations, or professional advice. The User is responsible for verifying, validating, and interpreting the Outputs within their specific operational, regulatory, and organizational context. Rumoo does not guarantee the accuracy, completeness, timeliness, or suitability of the Outputs for specific purposes.

4.6 Enterprise services, integrations and dedicated environments

Enterprise customers can access additional features such as data isolation, priority compute, custom integrations, dedicated APIs, and segregated workspaces, under the terms defined in the specific commercial agreement. In the absence of a specific agreement, the standard terms of these Terms apply.

4.7 Trial, Pilot and Proof-of-Concept

Access in Trial, Demo, Pilot, or Proof-of-Concept mode is subject to the conditions specified at the time of activation. Unless otherwise agreed, at the end of the trial period, features may be disabled and data entered during the trial may be deleted. Rumoo does not guarantee continuity of the Service in trial mode after the agreed-upon period.

5. User rights and obligations

5.1 User rights

Subject to these Terms and applicable law, the User has the right to:

  • access and use the Rumoo Services in accordance with the plan subscribed to;
  • receive technical assistance within the limits and in the manner set out in the signed plan;
  • exercise their rights regarding the processing of their personal data pursuant to the GDPR (see Article 11);
  • withdraw consent to access TikTok/Meta Insights at any time, without prejudice to the lawfulness of previous processing (see Article 7);
  • request the portability of their data to the extent technically feasible and required by law;
  • request deletion of the Account and associated data according to the methods set forth in the Privacy Policy.

5.2 User obligations

The User undertakes to:

  • fully comply with these Terms and applicable law;
  • provide true, accurate, and up-to-date information when registering and using the Service;
  • guard their credentials with due diligence;
  • not use the Platform for any illicit, fraudulent purpose or purpose harmful to the rights of third parties;
  • not transmit personal data of third parties to the Platform without having the legitimacy to do so pursuant to the GDPR;
  • comply with the usage limits, rate limits, and fair use policies defined for the subscribed plan;
  • promptly notify Rumoo of any violation or suspected violation of these Terms or the security of the Platform.

6. Collecting Creator performance data

6.1 Purpose of the collection

For the Rumoo marketplace to function properly, the Platform needs to collect and periodically update public performance metrics from the Creator's Instagram and/or TikTok profile (such as followers, engagement rate, average views, number of recent posts), in order to build the Rumoo profile, fuel the matching logic with Brands, and feature the Creator in campaigns.

6.2 Data acquisition methods

Rumoo's primary solution is to use specialized third-party providers (creator data aggregators, such as Phyllo, Modash, HypeAuditor, or similar), which operate under direct contractual agreements with Meta and TikTok and provide metrics via a unified API. In this configuration, the provider acts as a data processor pursuant to Article 28 of the GDPR, and Rumoo enters into a compliant DPA with them.

Alternatively, with the Creator's explicit consent, Rumoo may acquire public metrics directly from the declared public profile, to the extent strictly necessary and in compliance with applicable law. In any case, no mass scraping is performed, no data from third parties (followers, commenters, etc.) is collected, and processing is limited to the metrics the Creator has made public.

6.3 Consent and legal basis

Performance metrics are collected subject to the Creator's explicit consent, collected through a separate, non-preselected checkbox during registration, as specified in Article 7 of these Terms. The legal basis for processing is consent (Article 6(1)(a) GDPR), as well as, where applicable, the performance of the service contract (Article 6(1)(b) GDPR).

The processing is carried out in compliance with the principles set forth in Article 5 of the GDPR: lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.

The Creator can withdraw consent at any time from the settings of their Dashboard (Settings > Privacy > Manage metrics) or by contacting Rumoo at info@moodglobalservices.com. Withdrawal will result in the cessation of updating and, where required, the deletion of stored metrics.

8. Intellectual property

8.1 Rumoo's rights

Rumoo and its licensors are and remain the exclusive owners of all intellectual property rights relating to the Platform, including, but not limited to: software, source code, algorithmic models, databases, graphical interfaces, trademarks, logos, trade names, technical documentation, aggregated and anonymous data, benchmarks, technological methods and processes. Nothing in these Terms transfers or grants to the User any intellectual property rights in the Platform, its components, or the Outputs generated by Rumoo models and algorithms.

8.2 Limited license to the User

Rumoo grants the User, for the duration of the agreement and limited to the subscribed plan, a limited, non-exclusive, non-transferable, revocable license to access and use the Platform in accordance with these Terms. The User is not authorized to sublicense, assign, reproduce, distribute, modify, or create derivative works from the Platform or its components without Rumoo's prior written consent.

8.3 User Content

The User retains ownership of the intellectual property rights to their content and Customer Datasets uploaded to the Platform. By uploading their content, the User grants Rumoo a non-exclusive, worldwide, royalty-free license, for the duration of the contractual relationship, to use, process, store, and reproduce such Content to the extent necessary to provide the Service.

Customer Datasets, where contractually provided, remain available and under the Customer's control. Rumoo will not use Customer Datasets to train public models or for purposes other than the provision of the Service, unless specifically agreed to in writing or contractually instructed by the Customer.

8.4 Output

Unless otherwise contractually provided, the Outputs generated by the Platform based on the User's data and instructions are made available to the User for internal use for their professional or business purposes. Rumoo reserves the right to use aggregated, anonymized, and non-personal data derived from the use of the Platform to improve its services, in compliance with the GDPR and these Terms.

8.5 Platform Data — Meta and TikTok rights

Platform Data obtained via OAuth from Instagram and TikTok remains subject to the terms of use of the respective platforms. Rumoo does not claim ownership rights over such data beyond those necessary to provide the Service. Client Brands access Creator data exclusively as a feature of the Rumoo application, within the scope of the contracted Service, and do not acquire any independent rights to the Platform Data, nor are they authorized to make copies thereof, reuse it outside the Platform, or transfer it to third parties.

9. Limitations of liability

9.1 Disclaimer

To the extent permitted by applicable law, Rumoo is not responsible for:

  • indirect, incidental, consequential, special, punitive damages or lost profits arising out of the use or inability to use the Platform;
  • Service interruptions, malfunctions, errors or limitations in the availability of the Platform resulting from force majeure, scheduled or extraordinary maintenance, infrastructure failures, cyber attacks or events not attributable to gross negligence or willful misconduct on the part of Rumoo;
  • inaccuracies, incompleteness or obsolescence of the Outputs, analyses or recommendations generated by the Platform;
  • decisions made by the User based on the Platform Outputs;
  • content, materials, data or information uploaded by the User to the Platform;
  • unauthorized access to the User's Account resulting from the User's negligence in safeguarding the credentials;
  • damages resulting from the use of the Platform in violation of these Terms or applicable law.

9.2 Availability of the service

Rumoo is committed to ensuring the availability of the Platform to the greatest possible extent, but does not guarantee specific uptime unless otherwise agreed in writing. Rumoo reserves the right to perform scheduled maintenance, with reasonable notice where possible, and unscheduled maintenance without notice in the event of an emergency. The Platform is provided "as is" and "as available".

9.3 Limitation of the amount

To the extent permitted by applicable law, Rumoo's aggregate liability to the User for any cause whatsoever is limited to the amount paid by the User for the Service in the 12 months preceding the event giving rise to the damage, or, in the case of free or trial services, to a maximum amount of EUR 500.00.

9.4 Force majeure

Rumoo is not responsible for delays or failures to perform resulting from force majeure events, including, but not limited to, natural disasters, pandemics, war, acts of terrorism, government actions, network or power infrastructure disruptions, large-scale cyber attacks, or other events beyond Rumoo's reasonable control.

9.5 Indemnity by the User

You agree to indemnify and hold Rumoo, its directors, employees, agents, and partners harmless from any claims, damages, losses, costs, or expenses (including legal fees) arising from: (i) your breach of these Terms; (ii) your unauthorized or illegal use of the Platform; (iii) any Content or Customer Dataset uploaded in violation of any third party rights or applicable law.

10. Suspension, limitation or closure of the Account

10.1 Suspension by Rumoo

Rumoo reserves the right to suspend, limit, or terminate the User's Account, with or without notice, in the event of:

  • violation of these Terms or the Platform's usage policies;
  • provision of false, inaccurate or incomplete information during registration;
  • use of the Platform for any unlawful, fraudulent or harmful purpose;
  • failure to pay the fees due;
  • behaviors that may harm the security, integrity or reputation of the Platform or other Users;
  • request from the competent judicial or administrative authority;
  • violation of the terms of use of integrated third-party platforms (e.g., TikTok, Meta);
  • prolonged inactivity of the Account, with reasonable notice;
  • use of the Platform in violation of Meta or TikTok's terms of use applicable to end users, including the Platform Data restrictions set forth in Section 4.3;
  • conduct that may expose Rumoo to sanctions, revocation of API access, or action by Meta, TikTok, or the competent regulatory authorities.

10.2 Voluntary closure by the User

The User may request the closure of their Account at any time by contacting Rumoo at info@moodglobalservices.com or using the deletion features in the Dashboard. Closing the Account will result in the termination of the Service and the deletion of associated data in accordance with the methods and timeframes set forth in the Privacy Policy, without prejudice to any legal retention obligations.

10.3 Effects of closure

Upon Account closure, for any reason, the User will lose access to the Platform and all data, Content, and Output contained therein. Rumoo is not responsible for any data loss resulting from Account closure. Users are encouraged to export their data before closure.

The provisions of these Terms that by their nature should survive termination (including provisions regarding intellectual property, limitation of liability, indemnity, and governing law) will survive termination of the Account.

11. Processing of personal data and GDPR

11.1 Data controller

The controller of the Users' personal data is Mood Global Services B.V., with registered office at Spinozastraat 47C, 1018 HJ Amsterdam, Netherlands, contactable at info@moodglobalservices.com. The internal contact person responsible for coordinating data protection activities can be reached at the same address.

The competent supervisory authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). For users residing in Italy, the competent supervisory authority is the Italian Data Protection Authority (Garante per la protezione dei dati personali).

11.2 Reference to the Privacy Policy

The processing of Users' personal data is governed by Rumoo's Privacy Policy, which forms an integral part of these Terms with regard to the processing of personal data. The Privacy Policy contains detailed information on: categories of data collected, purposes, legal bases, retention periods, recipients, international transfers, data subject rights, and contact information.

The User is invited to carefully read the Privacy Policy before proceeding with registration.

11.3 International transfers

When User data is transferred to countries outside the European Economic Area (EEA), Rumoo adopts the appropriate safeguards required by the GDPR (Standard Contractual Clauses, adequacy decisions, or other compliant mechanisms). Details on international transfers are provided in the Privacy Policy.

11.4 Cookies and tracking technologies

Use of the Platform and App may involve the use of cookies and similar tracking technologies. The relevant methods, purposes, and User choices are described in Rumoo's Cookie Policy.

12. Confidentiality

Each party undertakes to maintain the confidentiality of the other party's confidential information acquired in the context of the contractual relationship (including commercial, technical, financial data, know-how and Customer Datasets) and not to disclose it to third parties without the prior written consent of the other party, except as required by law or by order of the authorities.

The confidentiality obligation applies for the entire duration of the contract and for 5 years following its termination, unless the information has become public domain for reasons not attributable to the party that received it.

Rumoo guarantees that customer data will not be disclosed to other customers or unauthorized third parties. In multi-tenant environments, suitable logical or physical data isolation measures are implemented to prevent cross-access between different customers.

13. Changes to the Terms

Rumoo reserves the right to modify these Terms at any time, with reasonable notice to the User via email to the registered address, in-app notification, or notice on the Rumoo website. Substantial changes will be communicated at least 30 days in advance.

Continued use of the Platform after the effective date of the changes constitutes acceptance of the new Terms. If you do not accept the changes, you have the right to terminate the agreement and close your Account before the effective date, without additional penalties.

14. Applicable law and competent court

14.1 Applicable law

These Terms are governed by Dutch law, without prejudice to the mandatory provisions applicable under the legislation of the country of residence of the consumer User (where consumer protection is applicable), and in compliance with Regulation (EU) 2016/679 (GDPR) and European Union law applicable to information society services.

14.2 Competent forum

For any dispute relating to the interpretation, validity, execution or termination of these Terms, the parties elect the exclusive jurisdiction of the Court of Amsterdam, without prejudice to the mandatory provisions regarding the competent court for consumers resident in a Member State of the European Union.

For Users residing in Italy who act as consumers (where applicable), the jurisdiction of the court of the place of residence or domicile of the consumer remains in accordance with the Italian Consumer Code (Legislative Decree 206/2005).

14.3 Alternative dispute resolution

For disputes relating to contracts for the supply of digital services, the consumer User can resort to the European Commission's online alternative dispute resolution platform, available at https://ec.europa.eu/consumers/odr. Rumoo is available to evaluate out-of-court solutions in good faith.

15. Final provisions

15.1 Severability

If any provision of these Terms is held to be invalid, void, or unenforceable under applicable law, such invalidity shall not affect the validity and enforceability of the remaining provisions, which shall remain in full force and effect.

15.2 Entire agreement

These Terms, together with the Privacy Policy, the Cookie Policy and any specific commercial agreements, constitute the entire agreement between Rumoo and the User in relation to the use of the Platform, and replace any prior agreements, understandings or representations having the same subject matter.

15.3 Waiver

Rumoo's failure to exercise any right under these Terms does not constitute a waiver of that right and does not preclude the exercise of that right in the future.

15.4 Assignment

You may not assign your rights or obligations under these Terms without Rumoo's prior written consent. Rumoo may assign these Terms, in whole or in part, to a company within the same group or to an acquirer in the event of a merger, acquisition, or sale of a business unit, with reasonable notice to you.

15.5 Communications

All communications relating to these Terms must be sent to:

Owner / Supplier: Mood Global Services B.V.

Registered office: Spinozastraat 47C, 1018 HJ Amsterdam, Netherlands

General email / support: info@moodglobalservices.com

Privacy / GDPR: info@moodglobalservices.com

Legal / IP: info@moodglobalservices.com

Rumoo's communications to the User are sent to the email address registered when accessing the Service.

15.6 Regulatory references

These Terms are drafted in compliance with, among other things, the following regulations:

  • Regulation (EU) 2016/679 (GDPR);
  • Directive (EU) 2019/770 on contracts for the supply of digital content and services;
  • Regulation (EU) 2022/2065 (Digital Services Act), where applicable;
  • Meta and TikTok's Terms of Service and Developer Policy for access via official APIs.